Refund policy

Exchanges

We are committed to ensuring you have a great shopping experience across all our represented brands. Therefore, if you wish to request a change in the size or color of your purchased product, you have up to 5 days from the original order's receipt.

it's important receive your item in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We’ll also need the receipt or proof of purchase.

To initiate a change request, contact us at info@wholesalecolteal.com. Return the item to 371 Bloomfield Ave, Newark, NJ 07107 if the change is accepted. We will provide a return shipping label and instructions for your package. Please remember that we do not accept items sent back without a prior change request.

For any return-related questions, you can reach us at info@wholesalecolteal.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items
Unfortunately, we do not accept returns on our products due to their intimate contact with the body during use.